What is the distance from the hotel to the nearest airport?
01 November 2023
It takes approximately 15-20 minutes by taxi to reach the airport from the hotel. 111 photos
Pullman Reef Hotel Casino, Cairns
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Key details
About the Resort
35-41 Wharf Street, Cairns, 4870,
- Near the Cairns Esplanade Lagoon
Great
8.8
9.2
4.3
4.5
5-star luxury casino hotel in Cairns
Location
Pullman Reef Hotel Casino is situated alongside
Rooms
The hotel features 128 luxury rooms, each with a spa bath, separate walk-in shower, and a private balcony offering city or water views. Options include the
Dining
With four award-winning restaurants, the hotel emphasizes culinary excellence.
Entertainment
Pullman Reef Hotel Casino provides a range of entertainment options, including over 450 gaming machines and a wide selection of table games. The
Business
The hotel offers versatile conference venues and a
Highlights
Location: Surrounded by Trinity Inlet and the Cairns Esplanade
Rooms: 128 luxury accommodations with spa baths
Dining: Four award-winning restaurants including Tamarind
Entertainment: Over 450 gaming machines and live music events
“This hotel strikes me as a seamless blend of upscale hospitality and Cairns' vibrant energy. The rooftop pool offers a tranquil escape, while downstairs, the casino adds a layer of excitement, but it's the award-winning Tamarind restaurant that truly elevates the stay. It's clear that both business and leisure travelers will find something to appreciate here.”
Select your room type
Pullman Reef Hotel Casino offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
- Premium Deluxe King Room Water View Single Spa one drink voucher2 persons36 sq. feet1 King-size bedWater viewAir conditioningBalconyroom details
- Deluxe Room 1 King Size Bed Spa Bath Pool View one drink voucher2 persons36 sq. feet1 King-size bedPool viewAir conditioningBalconyroom details
- Junior King Suite City View Double Spa one drink voucher2 persons54 sq. feet1 King-size bedCity viewAir conditioningBalconyroom details
Show all rooms
Price and Room Availability Calendar
Check availability and prices for your dates now!
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Check-in/ Check-out
Facilities
Pullman Reef Hotel Casino offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Wi-Fi
- On-site car park
- Handicap parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Locker room
- Lift
- ATM/Cash machine
- Coffee shop
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness centre
- Billiard tables
Guest Parking
- Electric kettle
Services
- Valet parking
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
- Happy hour
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Children's menu
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Rooftop pool
- Sun loungers
- Casino
- Live entertainment
- Sun terrace
- Garden area
- Sauna
- Jacuzzi
- Massage
Room features
- Air conditioning
- Heating
- Mini-bar
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Show more
Dining Onsite
At Pullman Reef Hotel Casino, dining options reflect a fusion of local flavors and international influences, weaving together vibrant culinary traditions in inviting settings. From romantic fine dining to relaxed casual eateries, guests can indulge in fresh, handcrafted dishes while soaking in the diverse atmospheres.
Location
35-41 Wharf Street, Cairns, 4870,
Explore Cairns
Explore Cairns
Cairns ZOOM and Wildlife Dome
3 minutes' walk
A unique wildlife park featuring zip lines, climbing challenges, and close encounters with native animals.
Cairns Aquarium
14 minutes' walk
Showcases the biodiversity of the Great Barrier Reef with interactive exhibits and feeding sessions.
Cairns Night Markets
9 minutes' walk
A vibrant marketplace offering local crafts, souvenirs, and a variety of food stalls with global cuisines.
The Cairns Museum
9 minutes' walk
Focuses on the history of Cairns and the surrounding region through engaging exhibits and local artifacts.
Green Island
4 minutes' walk
A tropical paradise great for snorkeling, swimming, and beach relaxation; ferry services run regularly.
Muddy's Playground
16 minutes' walk
A family-friendly park featuring water-play areas and adventure zones perfect for kids of all ages.
Cairns Esplanade Boardwalk
12 minutes' walk
Ideal for jogging or biking; offers scenic views and beachside relaxation along the waterfront.
Tamarind
2 minutes' walk
Upscale restaurant known for modern Asian cuisine and elegant ambiance; aims to please diverse palates.
Cafe China Seafood Restaurant
1 minute' walk
Casual dining with a focus on fresh seafood and traditional Asian flavor options; popular for lunch and dinner.
Dundee's Restaurant on the Waterfront
6 minutes' walk
Waterfront dining with a relaxed vibe, serving Australian favorites and fresh local seafood.
Cairns Performing Arts Centre
8 minutes' walk
Hosts a variety of performances including theater, concerts, and community events; check for current shows.
The Jack
10 minutes' walk
Offers a lively atmosphere with live music and entertainment; popular for its dance floors and cocktail specials.
Getting around
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Property information and rules
Check-in
from 14:00-23:59
Check-out
until 11 am
Guest Parking
Public parking is possible on site (reservation might be needed) at .
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
You can start your day with a full breakfast, which costs AUD 39 per person per day.
Children & extra beds
There are no extra beds provided in a room.
Pets
Pets are not allowed.
Languages
English, German, Dutch, Japanese, Chinese, Turkish, Korean, Tagalog / Filipino
Number of floors:
7
Number of rooms:
128
Former name
Sofitel Reef Casino
Reviews and Ratings
Feedback about Pullman Reef Hotel Casino from previous guests about their experience
Show moreShow less
Pros
Great view
Comfortable bed
Friendly staff
Good breakfast
Cons
Bright street lights
Poor room service
Guest reviewsbased on 1061 reviews
norm from canada
premium deluxe king room water view single spa one drink voucher
4 nights in November 2025
|
Reviewed: December 06, 2025
9.5/10
a charmed stay
balcony view resort feel a la carte breakfast
The room size and furnishings were lovely. the balcony view was a plus. the bed was comfy, and i even ordered new pillows from their pillow menu. the pool and spa area had a great resort feel. It really surprised me. breakfast was a la carte, a nice change. I find buffets quite commonplace.
The room needed some attention. Upon check-in, i noticed a chunk of hair left on the bench in the bathroom. the fridge wasn't closing properly, my drinks weren't cold. i found excessive ice in the freezer, so i removed some of the ice.
Rooms
9/10
the room included a king bed and furnishings i found lovely. a balcony offered me a great view. there was a water view single spa.
Service
10/10
The staff demonstrated excellent knowledge. ordering new pillows from the pillow menu was seamless and efficient. they were very helpful . I was charmed by their attentiveness.
Facilities
9/10
The pool and spa area created a resort feel, surprising me. the hotel features different restaurants and a casino. I found it all convenient. breakfast had a nice a la carte option.
Location
10/10
many restaurant options were within walking distance. i also found super quick access to the marina. this location offered me a lot, surrounded by tons of food and drink options. a supermarket down the road.
0 Helpful
|
Robert from United Kingdom
Single
Junior King Suite City View Double Spa one drink voucher
4 nights in August 2025
|
Reviewed: October 30, 2025
8.7/10
solid stay
good location good room size large closet various amenities
i liked the room location. it was near the pool and the gym. i also liked the room size it was good. the closet was big enough for my needs. i did appreciate the proximity to various amenities.
the air conditioning was slightly problematic. it would not shut off even after reaching a cooler temperature. engineering staff said a part was needed to fix this.
Dining
8/10
breakfast options felt strangely located. the area was in the walkway to the casino. people often walked through the area while guests were eating.
Service
9/10
management provided a bottle of champagne for my birthday. it added a nice personal touch. the staff generally acted fast to fulfill requests. their responses were quick and direct.
Rooms
9/10
the suite was spacious. the cleanliness was visible throughout it. the staff actioned all requests with speed, a good thing. location was also good with nearby restaurants and shops.
0 Helpful
|
Show more reviews
Questions of the users
About Pullman Reef Hotel Casino
Can an extra rollaway bed be added for my child in a king room?
05 November 2023
Yes, a complimentary rollaway bed can be provided for your child in the room. What is the daily parking fee if I have a large vehicle?
10 November 2023
Outdoor parking is available at the corner of Lake Street and Wharf Street for $3.00 per day. Are all rooms equipped with balconies?
12 November 2023
Yes, every room features a balcony for guests to enjoy. Is room service available at the hotel?
15 November 2023
Yes, room service is available for guests. What are the parking charges for hotel guests?
20 November 2023
Self-parking costs $12.00 per night, while valet parking is priced at $20.00 per night. Does the breakfast served cater to dietary restrictions?
22 November 2023
The hotel can accommodate dietary needs; please inform the staff at check-in for options. Are there options for interconnecting rooms available?
25 November 2023
Interconnecting rooms are available, subject to availability upon request. What distinguishes the Deluxe rooms from the Superior rooms?
28 November 2023
Deluxe Rooms offer water views, while Superior Rooms provide city views. Can I arrange for different dining experiences during my stay?
02 December 2023
Absolutely! Enjoy award-winning dining across various restaurants featuring diverse cuisines while staying at the hotel.Next best alternative
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